Can I see preview before you ship It to me?

We always sent picture for approval to our customers and can make some changes (remove object, change background, zoom in, zoom out)

Our designer can make changes you wish just put a note, so we can do any changes you want

How long does delivery take?

After customer approve the order we ship it in 1-2 days and usually its takes 5-10 days to be delivered.

Please allow additional week in holidays time.

Most of the packages arrive on time. But some times may be circumstances and delays that our carriers may experience. For this reason we don’t guarantee the exact time. The delivery issue is responsibility of the shipping company.

Can I track my order?

Yes, after your order is dispatched, you will resave your tracking information. Please allow at least 24-48 hours for the tracking status update.

If my order has been lost or damaged?

We will replace or refund lost or damaged order

Can I change my order?

Yes if you order hasn’t been sent yet, please contact us by email address Photobk770@gmail.com

Can I cancel my order?

Yes, if your order hasn’t been sent yet. Please contact us bu email Photobk770@gmail.com

Other questions

Please contact us by email Photobk770@gmail.com

Customer satisfaction is very important for us!

For further questions please contact us

One thought on “FAQ

  1. Mark Waller says:
    How Many Different Colors Are There? Will You Guarantee All Pieces – Replace Missing Pieces Free? Does The Instruction include A Full Size Print Of Photo Brick Colors In Situ.

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